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Responding to IS incidents

IS incident response is a process that identifies and eliminates system deficiencies. During the investigation, specialists find IP vulnerabilities, check the operation of protection mechanisms, the quality of the system architecture and its management. Response to IS incidents is carried out in accordance with generally accepted standards.

Responding to the activities of criminals is a rather laborious process. It requires a detailed plan and the involvement of professionals. FS Group will allow you to use the rapid response team FS IRT, which includes specialists who have expertise specifically in this niche. Also, the existing response team in the company can be supplemented with the help of our staff.

Incident response objectives

  • develop a report and recommendations
  • prevent deterioration of the situation
  • maintain the company’s reputation and resources
  • restore the system
  • to carry out works on informing employees of the company
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Stages of incident response
  • Getting information about events
    This can be done, for example, with FS MNG –  IS system monitoring, work with administrators, users and other sources of information
  • Preliminary assessment of the event
    At this stage, you need to determine whether the event (harmless system change) is actually an incident (harmful change) IS
  • Critical assessment of the incident 
    The incident is assessed according to the criticality scale adopted at the enterprise, which is recorded in a special document
  • Collection and processing of certificates
    Work with employees of the company and available information is carried out, certain norms are considered
  • Finding the violator
    Establishing the motive and identity of the offender. In particular, our specialists use a unique platform to investigate cybercrime with its own database
  • Elimination of consequences
    This procedure depends on the severity of the incident and the procedures used


  • Paperwork
    All received important information is structured and summarized, then it is entered into documents


  • Taking preventive measures
    That violations were not found again – after reaction to incident there is a work on elimination of vulnerabilities

 

Benefits
Identification of vulnerabilities
Identification of vulnerabilities

Our specialists will carefully analyze your system and find all its shortcomings

Finding the violator
Finding the violator

Modern tools and extensive experience allow us to find cybercriminals in the optimal amount of time

Customer-oriented support service
Customer-oriented support service

Support staff will help you with any problem related to responding to IS incidents

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