Privacy policy

Privacy and Personal Data Protection Policy

1. General provisions

1.1. This Policy defines how we, FS Group and its affiliates use and protect personal information the data that you provide to us or that we received or generated otherwise because of the use of our software products or the provision of services by us.
1.2. This Policy notice contains the following information:
  • the types of information we ​process;
  • the legal basis for the processing of personal data;
  • how we keep your personal information safe;
  • for what purposes we can use personal data;
  • to whom we can transfer personal data;
  • rights of subjects of personal data.

2. Categories of personal data we collect and sources

2.1. We collect the following personal data:

2.1.1. personal information - any information that allows to identify you, such as your name, address, date of birth, email address, phone number, login information, billing information, social account information, IP addresses, information about network connections of various resources, log files, etc.;

2.1.2. personal data publicly disclosed by data subjects;

2.1.3. personal data from registers that, according to the law, are intended to provide information to the public and are open to the public as a whole, as well as any other person who can prove legitimate interest.

2.2 We use cookies to receive and store data. A cookie is a small file that contains a string of characters and is sent to your computer when you access a specific page. With it, the site identifies the browser when you re-visit. These files are used for various purposes, for example, allowing you to remember your settings. You can prevent your browser from storing cookies or turn on messages that will be displayed when saving such files on your device. Please note that disabling cookies may result in improper operation of the services.
2.3 We do not collect sensitive personal data (genetic, biometric, in relation to the health status), and personal data that the child is subject to.
2.4 We collect personal data from the following sources:

2.4.1. personal data provided by you;

2.4.2. from trusted third-party sources;

2.4.3. from public sources that are publicly accessible.

3. Basis for processing the data

3.1. We process personal data on the basis of the consent of the subject for the processing of personal data for the demonstration and presentation of software products, the conclusion of a contract and the performance of contractual obligations.
3.2. We process personal data also in cases where such processing is necessary for the execution of a contract to which the data subject is a party or to act upon the request of the data subject prior to the conclusion of the contract.
3.3. We may process personal data when such processing is necessary in order to protect the vital interests of the data subject or other physical person, and also when processing is necessary for the legitimate interests of FS Group or a third party, except in cases when such interests are dominated by the interests of the fundamental rights and freedoms of the data subject.

4. How we protect and store personal information

4.1. We do our best to protect you and FS Group from unauthorized access to the information we store, its modification, disclosure or destruction by encryption, restriction of access, use of physical protection means. Employees, partners, and FS Group agents who access personal information are bound by strict contractual privacy obligations that will be held responsible if they are not followed.
4.2. We use the physical, administrative and technical means to protect your personal information from unauthorized access, use or disclosure.
4.3. We will store your personal information within the time required to fulfill the purposes for which it was collected. We will store and use your personal information to the extent necessary to meet business requirements, legal obligations, resolve disputes, protect our assets, and comply with agreements.
4.4. We store some information for a long period of time in accordance with the law or business requirements, for example, for the following purposes:

4.4.1. tax and accounting, financial reporting;

4.4.2. protection against fraud and other unlawful actions;

4.4.3. protection against fraud and other unlawful actions;

4.4.4. performance of contractual obligations;

4.4.5. providing service work.

5. Purposes for which we collect personal data

5.1. We collect personal data to ensure the stable operation of our services, to configure access to them, support their functions, improve, optimize, support, evaluate, improve the convenience, performance and efficiency, improve and develop new services.
5.2. Personal data is important for ensuring the safety and reliability of our services, helping you evaluate your effectiveness and keep in touch with you, so we use your personal data to communicate with you.
5.3. We also collect personal data for the purpose of demonstration and presentation of software products, the conclusion of a contract and the performance of contractual obligations.

6. Disclosure of the information

6.1. We do not disclose personal information to companies, organizations, and individuals not affiliated with FS Group.
6.2. We may transfer your personal data to our business partners, contractors, suppliers for processing on behalf of FS Group. Such processing is carried out taking into account the requirements of confidentiality and security.
6.3. We may transfer your personal data to companies or individuals not affiliated with FS Group to public authorities if they are entitled to receive, use, store or disclose this information on legal grounds, in accordance with a court order or in order to protect the rights and interests, property, security of FS Group, users of our services or third parties in accordance with the requirements of the law.

7. Your rights

7.1. You have the right to:

7.1.1. request a copy of all your personal data that we store and transfer this copy to another data controller;

7.1.2. delete or modify your personal data;

7.1.3. restrict or deny the processing of your personal data;

7.1.4. correct any inaccurate or incomplete personal data that we store;

7.1.5. file a complaint with the national data protection authorities regarding our processing of your personal data.

7.2. Please send questions, requests and complaints regarding the confidentiality of your personal data by e-mail i​[email protected] or by using the feedback form at ​group-fs.com.